Terms & Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Zebon Sports Private Limited and its affiliates.

Introduction:

a) www.zebonsports.com website (“Website”) is an Internet based content and e-commerce portal owned and operated by Zebon Sports Private Limited, a company incorporated under the laws of India.

b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. zebonsports.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify zebonsports.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. zebonsports.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

Services Offered:

zebonsports.com provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase original all sports and fitness merchandise from various brands. (collectively, “Products”). Upon placing order, zebonsports.com shall ship the product to you and be entitled to its payment for the Services.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of zebonsports.com in respect of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Replacement & Refund :

If the product was delivered to you was damaged or not working (dead) then we will take the return and immediately provide the same new product at no extra cost, we have 10 Days Replacement policy in case of unused products. Defective items will be replaced with the same model new product. If a wrong product is received due to ZebonSports mistake then that must be returned in an original condition as received in an unused condition with all seals/tags intact. And the ordered product is not available in stock we will process the refunds in the same mode of payment you choose while making the payment. 
ZebonSports will not process Refunds/Returns/Replacement/Exchange/Cancellation for incorrect purchases, used products, broken tags, better prices available, not like the quality, Ordered in Error, customized the product as per own requirement, color change or change of mind. 

Important – Regarding Damaged Items in transit, you have 48 hrs to inform us about the same and Regarding manufacturing defective items you have 10 Days to inform us about the same with proof. If the product is damaged after 10 days during usage then you need to contact the manufacturer of the product. ZebonSports can only guide the way to contact the manufacturer.

  • Products should be returned in their original packaging along with the original price tags/barcode, labels, and invoices. If the original manufacturer packing/seal on the product is removed or tampered then we don’t consider the product is damaged in transit or shipped from our end.
  • Replacement on used products / Broken Tags will not be accepted in any case, and NO argument will be entertained. We consider Broken Tags means the product is used.
  • Replacement of good/product or refund costs will not be made until the original good/product is received by us in a re-saleable condition and your claim verified. 
  • We aim to process refunds and replacements within 3 days of receipt by us of the original product/good. 
  • All Healthcare, Beauty, Supporters/Briefs products are non-returnable.
  • Strings are non-returnable on the ground – breaks during stringing, cut in the string, threads are stretched, as we never noticed such issues and mostly strings sold in company air-sealed pack, so no way to find out the genuineness of the claim.
  • Refund on an order will be done once, there are no Multiple Refunds on a single order.
  • There can be 5-10% of color difference possible in the shown picture and received product due to the calibration of the desktop/mobile screen. So, such orders will not be count under defective or any other issue.
  • If Return/Replacement approved due to not our mistake or change in the size required, then you need to ship through own courier at own expenses within 72hrs.
  • If the requested replacement size between 36-44 is not available then the amount will be credited in the ZebonSports wallet after you ship the product to us in unused condition with tags (not broken).
  • NO Size Replacement will be given for tracksuits less than size 38 and bigger than 44.
  • Bulk Quantity orders are not eligible for any return or refund.
  • Any product purchased during a Sale time (either a few hrs sale or several days sale), such products not eligible for return/refund/replacement.
  • Shipment Data related to order may be deleted by courier company after 45 days, so maximum time related to shipment related query is 30 days. And the final delivery date will be considered which is marked by the courier on their website.
  • If Replacement/Store Credit is processed then that can only be processed once and not more than that.
  • If you are violating any of the mentioned policies, abusive or don’t respect them then we reserve the right to block the purchase account for any future purchase from us.

Cancellation Policy :

We allow order cancellation until the order is not shipped (if that’s a prepaid order) from our end at a 3.5% deduction from the refund value. After the order has been shipped then we can’t cancel the order. In the case of Lazypay and Epaylater order will not be canceled once placed, you need to make the payment of them for availing credit facilities, so order wisely. In case of Prepaid order if any buyer denies taking the product from the courier guy after shipment then all the expenses incurred in sending that shipment including 2 sides courier charges + handling /packing charge will be charged from the refund, No Free Shipping clause will be applicable at that time.

If Order is customized like Stringing or any other such service, they can’t be canceled in case of late delivery too, so if u need the order urgently or in Express and can’t wait then don’t customized the product.

ZebonSports may cancel the order, under rare circumstances, including: 

a) Incorrect pricing or description of the product

b) Payment fraud detection by Payment Gateway or our department.

c) Incorrect or Incomplete Buyer’s Address
d) Available products not passed our internal Quality Check during the dispatch of the product.

Limited User:

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that zebonsports.com name is stated as the source and prior written permission of zebonsports.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

(a)  Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

(b)  Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

(c)  Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;

(d)  Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer; computer;

(e)  Conduct or forward surveys, contests, pyramid schemes or chain letters;

(f)  Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;

(g)  Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

(h)  Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

(i)  Violate any applicable laws or regulations for the time being in force in or outside India; and

(j)  Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by zebonsports.com .

Exactness Not Guaranteed:

zebonsports.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, color etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that zebonsports.com will send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 10 days of it being sent to you. zebonsports.com may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

Intellectual Property Rights:

a) Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, ZEBON SPORTS PRIVATE LIMITED owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to zebonsports.com without obtaining authorization from ZEBON SPORTS PRIVATE LIMITED

b) Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links To Third Party Sites:

The Website may contain links to other websites (“Linked Sites”).The Linked Sites are not under the control of zebonsports.com or the Website and zebonsports.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. zebonsports.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. zebonsports.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by zebonsports.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer Of Warranties/Limitation Of Liability:

zebonsports.com has endeavored to ensure that all the information on the Website is correct, but zebonsports.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall zebonsports.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall zebonsports.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, zebonsports.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond zebonsports ‘s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Indemnification:

You agree to indemnify, defend and hold harmless zebonsports.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by zebonsports.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at zebonsports’s discretion.

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon zebonsports’s shipment to the shipping carrier.

Termination:

a)   zebonsports.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached a term of these Terms.

b)  Notwithstanding Section 15.1 above, these Terms will survive indefinitely unless and until zebonsports.com chooses to terminate them.

c)   If you or zebonsports.com terminates your use of the Website or any Service, zebonsports.com may delete any content or other materials relating to your use of the Service and zebonsports.com will have no liability to you or any third party for doing so.

d)  You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore.

Headings:

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation of Number And Genders:

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “here under” and words of similar import refer to the Terms as a whole.

Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. zebonsports.com does not review the contents in any way before they appear on the Website. zebonsports.com does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to info@zebonsports.com